Policies

Payment Policy

We accept a variety of secure and flexible payment methods:

• Apple Pay and PayPal Secure Checkout – Available directly on the website for instant and protected payment.

• Direct Payment Methods with a 20% Discount:

You may place your order without payment on the website and select the “confirmation before payment” method at checkout. Our manager will then contact you to finalize the order and provide details for direct payment at a reduced price.

Eligible direct payment methods include:

• Bank transfer (domestic/international)

• PayPal “Friends & Family”

• Western Union

• MoneyGram

• SWIFT

• SEPA Instant

This helps us avoid third-party fees and allows us to pass on savings to you.

Custom Orders Policy

We are pleased to offer custom-made products tailored to your preferences. You may customize the model, size, leather type or combination, color, stitching (thread color), hardware (24k gold-plated, palladium, PVD with manual engraving), and even your own serial number and hot stamping.

To start a custom order, please contact us via:

• Email: zagatboutique@gmail.com

• WhatsApp: +380 (95) 101 11 35

• Or by clicking the green button at the bottom of the page

Note: Custom orders are subject to the same rigorous Quality Control and are eligible for return only if manufacturing defects or shipping damage are present.